Store Policy

SHIPPING POLICY

 All orders are shipped within 3-7 business days upon completion of purchase. You will receive a email with tracking details immediately once your order has shipped. Your email will provide you with the tracking number, carrier, and other shipment information in regards to your MCKENZIE LUXE purchase. 

If you have any questions or concerns, please contact us at ml@mckenzieluxe.com or call us @ 757-828-6095 for assistance.

REFUND POLICY 

Please inspect your order upon receiving and contact us immediately, if an item is missing, defective, damaged or if you received the wrong item. Upon receiving notification we will respond and work to rectify the issue within 3 to 7 business days. We inspect all products THOROUGHLY before they are packed and shipped. Any other reason not listed sales will be final, without refund. If you opt for a refund, it may take 7-10 business days for your bank or credit card company to process and post your refund. All returns has to return with the original packaging, and all the parts that's originally included with the product(s). Mckenzie Luxe is not responsible for paying for return shipping label unless deemed responsible for reason listed above. All sales items are FINAL. 

Please ensure you input the correct address when finalizing your order. MCKENZIE LUXE is NOT responsible for replacing orders that is either LOST, STOLEN or SHIPPED TO THE WRONG ADDRESS.

PRIVACY POLICY

 It is MCKENZIE LUXE’s policy to respect your privacy regarding any information we may collect while operating our website. We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website.

We have adopted this privacy policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. MCKENZIE LUXE’s purpose in collecting non-personally identifying information is to better understand how MCKENZIE LUXE's visitors use its website. This Privacy Policy covers the use of cookies by Camouflaged Polish and does not cover the use of cookies by any advertisers. MCKENZIE LUXE uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. MCKENZIE LUX uses cookies to help identify and track visitors, their usage of http://www.mckenzieluxe.com, and their website access preferences. MCKENZIE LUXE visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using MCKENZIE LUXE's websites, with the drawback that certain features of MCKENZIE LUXE's websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to MCKENZIE LUXEs use of cookies.

Those who engage in transactions with MCKENZIE LUXE by purchasing MCKENZIE LUXE's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process transactions. In each case, MCKENZIE LUXE collects such information only as necessary or appropriate to fulfill the purpose of the visitor's interaction with MCKENZIE LUXE. MCKENZIE LUXE does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. Although most changes are likely to be minor, MCKENZIE LUXE may change its Privacy Policy from time to time, and in MCKENZIE LUXE's sole discretion. MCKENZIE LUXE encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change

SECTION 1 : GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred encrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 2 : ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as  the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 3 : MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 5 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 6 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at ml@mckenzieluxe.com.